Imagine if your doctor asked your 12-year-old son to explain to you that you had just been diagnosed with cancer. Get tips and story ideas for covering medical translation, a critical service for millions of patients who don't speak English well.
Dr. Alice Huan-mei Chen is director of the General Medicine Clinic at San Francisco General Hospital, and an assistant clinical professor of medicine at the University of California, San Francisco. With a primary interest in how poverty, cultural differences and policy intersect to create barriers to care, Chen focuses on improving access to quality health care for health consumers with limited English skills.