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Picture of Lisa Girion

It started on March 20, 2006, with what I thought was a one-shot story about the health care language gap. Two and a half years later, I am still writing follow-ups (more than 40 articles in all) about the story behind the original story — the long-hidden practice of some insurers of retroactively canceling policyholders with large medical bills.

Picture of Barbara Feder Ostrov

In 2002, health care costs, particularly for cancer treatments, were soaring for seniors in some Medicare HMOs. After negative publicity about one HMO's drastic increase in chemotherapy copayments, the HMO agreed to reduce the cost to make it more affordable for patients.

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