As patient satisfaction surveys become more important to how doctors get paid, Doc Gurley finds them to be easily gamed and lacking in statistical validity — creating problems for both doctors and their patients.
Alina Salganicoff, Ph.D., is Vice President and Director of Women's Health Policy and KaiserEDU.org for the Kaiser Family Foundation. Her work focuses on health policy issues of importance to women, with an emphasis on health care financing, coverage, and access to care for underserved women. She also directs the Foundation's KaiserEDU.org project, an online educational resource for students and faculty in health policy. Before directing the Foundation's work in women's health policy, Dr. Salganicoff as an Associate Director of the Kaiser Commission on Medicaid and the Uninsured. Dr.