Insights

"Learning to use sensitivity and trauma-informed approaches with my subjects became paramount," writers reporter Robert Hansen.

A reporter reflects on the challenges in reporting on a growing number of hate crimes against people in his community.

Data fellow Eliza Partika explains how she overcame obstacles while reporting on ambulance diversions and delays in L.A. County.

A reporter finds that San Francisco's data dashboards on homelessness obscured more than they revealed.

A key interview proved elusive for one reporter, but building trust and showing up in-person made a crucial difference in the end.

A journalist highlights the challenges in reporting on health care disparities faced by Muslim women, emphasizing cultural understanding, trust-building, ethical practices, and community engagement.

An encounter with a homeless man spurs a reporter to explore the links between PTSD and homelessness, highlighting the importance of trauma-informed reporting and community connections.